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Frequently Asked Questions

Everything you need to know about playing games on H5Bros. Can't find an answer? Contact us.

General

Is H5Bros really free?

Yes, 100% free. Every game on H5Bros is playable at no cost. We never charge for access, and there are no hidden fees, premium tiers, or paywalls. We keep the lights on through advertising.

Do I need to sign up or create an account?

No account required. Just open the site and start playing. Your favourites and recently played games are saved locally in your browser โ€” no sign-up, no passwords.

Do I need to download anything?

No downloads, no plugins, no app installs. All games run directly inside your browser using HTML5 technology.

How many games are available?

Over 1,000 games across 25+ categories including action, puzzle, racing, adventure, strategy, multiplayer, and more. We regularly add new titles.

Playing Games

Why is a game not loading?

Try these steps:

  • Refresh the page โ€” a hard refresh (Ctrl+Shift+R / Cmd+Shift+R) clears cached assets.
  • Disable browser extensions โ€” ad blockers or script blockers can interfere with game iframes.
  • Use a supported browser โ€” Chrome, Firefox, Edge, or Safari (see below).
  • Check your internet connection โ€” game content is loaded from external servers.

If a specific game consistently fails to load, please let us know at support@h5bros.com.

Which browsers are supported?

H5Bros works best on modern browsers. We officially support:

  • Google Chrome 100+
  • Mozilla Firefox 100+
  • Microsoft Edge 100+
  • Safari 15+ (macOS & iOS)

Older browsers or Internet Explorer are not supported. Keep your browser updated for the best experience.

Do the games work on mobile and tablet?

Yes! H5Bros is fully responsive and optimised for smartphones and tablets. Many games are designed with touch controls. Some action-heavy games may play better with a mouse and keyboard, but most work great on touch screens.

Are the games safe for children?

H5Bros hosts a broad range of titles. Most games are family-friendly, but we recommend parents supervise younger children as some action and shooting games are more suitable for older audiences. We do not host explicitly adult content.

Can I play in fullscreen?

Yes. Each game page has a Fullscreen button in the toolbar below the game frame. Click it to expand the game to fill your screen. Press Esc to exit fullscreen.

Favourites & History

How do I save favourite games?

Hover over any game card and click the โค๏ธ heart icon that appears in the top-right corner. You can also click "Save" inside the game's detail popup. All favourites are stored in your browser's localStorage โ€” no account needed.

To view your saved games, click the โค๏ธ Favorites category chip on the homepage.

What is the "Continue Playing" section?

When you click "Play Now" on any game, it's automatically added to your Recently Played history. The next time you visit H5Bros, a Continue Playing strip appears at the top of the page showing the games you last played โ€” so you can jump right back in.

You can clear your history at any time using the Clear history button in that section.

Will my favourites and history survive if I clear my browser data?

No. Favourites, recently played history, and consent preferences are all stored only in your browser's localStorage. Clearing site data, cookies, or localStorage will remove them. Since there are no accounts, there is no server-side backup.

Privacy & Cookies

What cookies does H5Bros use?

We categorise cookies into four groups:

  • Essential โ€” Always active. Stores your consent preference so we don't ask every visit.
  • Analytics โ€” Google Analytics (with your consent). Helps us understand how people use the site.
  • Advertising โ€” Ad personalisation cookies (with your consent).
  • Personalization โ€” Content customisation signals (with your consent).

See our Privacy Policy for full details.

How do I change my cookie preferences?

Your preferences are stored in your browser's localStorage. To reset them:

  • Open browser Developer Tools (F12 or right-click โ†’ Inspect).
  • Go to Application โ†’ Local Storage โ†’ h5bros.com.
  • Delete the h5bros_consent key (or clear all).
  • Refresh the page โ€” the consent banner will reappear.
Does H5Bros collect personal information?

We do not collect your name, email, or any directly identifiable information. If you consent to analytics, Google Analytics may process anonymised usage data such as your general location, browser type, and pages visited. Favourites and history are stored only on your own device.

Read our full Privacy Policy or the dedicated GDPR page for details.

Support & Contact

How do I report a broken or inappropriate game?

Email us at support@h5bros.com with the game name and a description of the issue. We review all reports and aim to respond within 3 business days.

Can I submit a game to H5Bros?

We're always looking for quality HTML5 games. If you're a developer or publisher, reach out at games@h5bros.com with a link to your game, a short description, and any relevant details about licensing.

Who owns the games on H5Bros?

All games are the property of their respective developers and publishers. H5Bros acts as a platform that embeds or links to licensed HTML5 game content. For ownership or licensing questions regarding a specific game, please contact the original developer.

Still have a question?

Our team is happy to help. Drop us an email and we'll get back to you.

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